Track My Order

To track your order, firstly you will need your tracking number. A tracking number will be added to your order within 5-7 days. Check back on the link provided in your confirmation email to view your order and find your tracking number.

To track your order, go to either of the two websites below and enter your tracking number:

http://www.17track.net/en

http://global.cainiao.com/en

Sometimes a tracking number can be delayed in appearing on this system. Rest assured it will come up, please wait around 3-5 days for it to show up if it doesn't work straight away.

Usually once the item reaches your country at customs, the tracking number will work with your local postal tracking service, for example - Royal Mail in the UK or US Postal Service in the USA. This will let you track your item from customs in your country to your door.

To save time on dispatch, items are sent as soon as they are ready to be shipped. This means sometimes having more than one tracking number if your order contains multiple items.